Official WhatsApp Cloud API · Meta Tech Provider

Your whole team on one WhatsApp number — with an AI that talks back.

Waphie is a shared inbox that looks exactly like WhatsApp Web, plus drag-and-drop bots, auto-detected languages (Arabic · Urdu · English…), catalog sliders, campaigns and Hermes AI that answers in text and voice.

Book a demo

No ban surprises1-click Facebook connectUnlimited agentsVoice notes both ways

Ahmed Al Mansoori

● bot on · اردو · window 23h

Salam! Oud Royal ka price kya hai? 🌹

12:00 pm

WhatsApp Web cloneHermes AI voice repliesArabic · Urdu · English auto-detectDrag & drop flowsCatalog slidersCampaignsEmbedded SignupUnlimited agentsVoice notesOrder cardsMulti-tenant SaaSPowered by PaknologyWhatsApp Web cloneHermes AI voice repliesArabic · Urdu · English auto-detectDrag & drop flowsCatalog slidersCampaignsEmbedded SignupUnlimited agentsVoice notesOrder cardsMulti-tenant SaaSPowered by Paknology

messages / day handled by one Zamzam number

languages auto-detected

drag-and-drop step types

0 tokens

to paste — connect with Facebook

Everything in one portal

Built for sales teams that live on WhatsApp

From the first ad click to the delivered order — inbox, bots, AI, campaigns and catalog in a UI your staff already know.

Zero learning curve

Inbox that IS WhatsApp Web

Pixel-close clone of WhatsApp Web: same chat list, bubbles, ticks, voice notes, forward, reply. Zero training for sales staff.

Visual builder

Drag & drop chat flows

Build menus, questions, conditions and actions on a visual canvas. Buttons, lists, delays, catalog, templates, hand-off — with a live test chat.

Auto-detect

Multi-language bot

Detects Arabic, Urdu, Roman Urdu, English, Hindi and more from the first message, remembers it per customer, and answers from per-language translations.

AI assistant

Hermes AI — text + voice

Plug in Hermes to answer customers in their language, reply to voice notes with voice notes, add labels, hand off to humans and send products.

Bulk messaging

Campaigns & audiences

Segment contacts by label, date or activity, send approved templates throttled per minute and track sent / delivered / read / replied per person.

Commerce

Catalog, carousels & orders

Send single products, product lists, the whole swipeable catalog or carousel templates. Customer orders land in the chat as an order card.

Team

Unlimited agents, one number

Assign chats, internal notes, labels, per-chat bot on/off, who-replied-what. No more 4-device limit or shared phones.

Insights

Reports that matter

Open / pending / unassigned, response volume, per-agent activity, quality rating and messaging tier from Meta — live.

Ban-safe

Official Cloud API

Connect with Facebook in one click (Embedded Signup). Quality rating and limits visible, 24-hour window enforced, opt-out handled.

Visual flow builder

Design conversations like a whiteboard

Drag steps onto a canvas and connect them: Message, Buttons, List menu, Question (saves answers to variables), Condition, Delay, Products, Template, Action (assign, label, status, hand-off), Hermes AI, Go-to flow, End.

Every button and condition is its own branch
Test chat inside the builder — nothing is sent
Sessions remember where each customer is
Language menu: one tap sets Arabic / Urdu / English for the rest of the flow

Multi-language

Speaks the customer's language from the first message

“price kya hai bhai”, “كم السعر”, “how much?” — Waphie detects Arabic, Urdu (script and Roman), English, Hindi, Persian, Bengali and more, remembers it on the contact, and your bot, flows and Hermes answer in that language. Agents see the language badge in the chat header.

English

Hi! How can we help?

العربية

أهلاً! كيف نساعدك؟

اردو

خوش آمدید! ہم کیسے مدد کریں؟

हिन्दी

नमस्ते! कैसे मदद करें?

فارسی

سلام! چطور کمک کنیم؟

Français

Bonjour ! Comment aider ?

Hermes connectivity

An AI agent that listens to voice notes and answers with voice notes

Hermes plugs into Waphie through a single webhook. Waphie sends the message, the customer profile, the last 20 messages and signed links to voice notes and images. Hermes replies with text, audio, buttons, catalog products and actions — Waphie turns that into real WhatsApp messages.

Voice in → voice out
Any language, same persona
Hands off to a human when needed
Labels, status, assignment as actions
Runs only when no flow/rule matched
Custom instructions per workspace

// Hermes → Waphie

{
  "reply": {
    "type": "audio",
    "text": "Oud Royal 100ml is AED 250 🌹",
    "audio_url": "https://hermes/…/reply.ogg",
    "buttons": ["Order now", "Talk to agent"],
    "products": ["OUD-ROYAL-100"]
  },
  "actions": { "labels": ["Hot lead"], "status": "pending", "handoff": false }
}

Delivered as a WhatsApp voice note + product card in 1.8s

Why Waphie

What others don't give you

Feature	WhatsApp Business App	Typical inbox tools
Looks & feels exactly like WhatsApp Web	Phone only
Unlimited agents on one number	4 devices
Drag & drop chat-flow builder		Basic
Auto-detect customer language (AR / UR / EN…)
Per-language translations on every step
Hermes AI answers with voice notes
Record & send voice notes from the web		Rarely
Catalog slider, carousels & order cards	Partial	Partial
Campaigns with per-recipient tracking	256 broadcast
Quality rating & limits visible before a ban
Connect with Facebook in one click	—	Some

3 steps

Live in an afternoon

Connect with Facebook

One popup, pick your number. Your verified badge stays. No tokens, no IDs.

Build your flow

Drag a greeting, language menu, price list and hand-off onto the canvas. Add translations. Test it.

Invite the team & go

Agents open an inbox they already know. Hermes and campaigns switch on when you are ready.

Pricing

Simple plans, customer-initiated chats are free on Meta

Starter

$29/mo

1 WhatsApp number · 3 agents
WhatsApp Web-style team inbox
Unlimited bot flows & sessions
English, Arabic & Urdu auto-bot
0% markup on Meta fees

Get Starter

Growth

$69/mo

3 numbers · 10 agents
Campaigns, catalog & carousels
Hermes AI connector (text + voice)
Android app & push alerts
Everything in Starter

Get Growth

Business

$149/mo

10 numbers · 30 agents
100,000 contacts
Priority WhatsApp support
API access & custom Hermes voice
Everything in Growth

Get Business

FAQ

Questions we get every day

Will my green/blue tick and number stay?+

Yes. Waphie runs on the official WhatsApp Cloud API. Your number, display name and verified badge move with you; only the phone app stops for that number.

Do I need to paste tokens and IDs?+

No. Click “Connect with Facebook”, log in with the Facebook account that manages your business, pick the number, done. Manual setup is still available for advanced users.

How does the multi-language bot work?+

Waphie reads the script of the first message (Arabic, Urdu, Roman Urdu, English, Hindi…), remembers the language per customer, and every flow step or rule can have a translation. You can also show a language menu.

What is Hermes?+

Hermes is the AI assistant layer. When no flow or rule matches, Waphie sends the conversation (including voice notes and images) to Hermes, which replies with text, a voice note, buttons or products, and can hand off to a human.

Is it safe from bans?+

Inbound-first, official API, 24-hour window enforced server-side, STOP opt-outs, throttled campaigns, and quality rating on your dashboard so you see yellow before it turns red.

Can I use it for several businesses?+

Yes — Waphie is multi-tenant. Each workspace has its own numbers, team, flows, catalog and billing plan.

Get in touch

Book a demo or ask us anything

Tell us about your business and the volume of chats you handle. We'll set up a workspace, connect your number and show Hermes answering your real customers.

waphieWhatsApp Cloud API Solutions

Let's put your WhatsApp on autopilot

A 30-minute call: we look at your ads, chats and languages, then show Waphie + Hermes answering your real customers.

📧
Email
contact@waphie.com
🏢
Built & operated by
Paknology
🌍
Offices
Dubai · Karachi · remote worldwide
⏱️
Response time
Within one business day